Sliding & Stacker Windows


Sun exposure, salt cyrstals, dirt & debris in the tracks, can all lead to roller breakdown in sliding and stacker windows.  The sliding panel may require significant force to open, not open at all or the handles snap off from the pressure. These are classic symptoms of damaged or missing rollers which will eventually lead to track damage.  It is also common for the sliding panel to drop out of alignment and in some instances cause the panel to fall out.

Common Repairs

Roller Replacement

We replace and adjust rollers and realign the panels so that the window can be easily and safely operated.

Retrofit Rollers

We can also retro-fit existing rollers where the specific rollers are no longer available.

Track Capping

A track capping is not a track replacement.  To replace the track you would need to replace the whole frame around the window that houses the track.  A costly exercise!  A track capping is a cost-effective solution to extensively damaged tracks.  A thin aluminium or stainless-steel track cap with matching grooves is laid over the existing track and screwed into place. A track capping must be done across the entire track so the window glides smoothly when being operated.  However, a track capping is not always possible, if there is insufficient space between the existing track and the window panel, or that specific track is discontinued. Track damage can compromise and damage new rollers meaning they may need to be replaced sooner and often before the roller warranty period is reached.  If a track capping is not possible a track repair may be the only solution.

Track Repair

A track repair is a manual file & sand of the track by hand.  A track repair is utilised where track damage is minor or where a track capping is not a possible solution.  For extensively damaged tracks, a track repair can take a significant amount of effort & time to perfect and where this can’t adequately achieve the desired result would not be undertaken. Track damage can compromise and damage new rollers meaning they may need to be replaced sooner rather than later and often before the warranty period is reached.

Lock & Latch Replacement

If the security of your home is compromised due to broken window locks or latches, we will prioritise your repair.  The safety of your family is paramount.  The locks and latches on sliding windows can fail for a number of reasons.  If the lock or latch is discontinued we will try to match a replacement that is as close to the original foot print as possible.

Weather Pile Replacement

Sliding windows can rattle in the wind and become draughty this can be caused by the deterioration of the weather pile seals also referred to a mohair seals or weather strips.  Replacing the weather pile seal on sliding windows can address these issues and may save you money on your power bills.  We carry a range of weather pile in varying sizes in our vans so we can resolve this problem with the right seal.

* Whilst every effort will be made to retro-fit a suitable roller in some cases this may not be possible.

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Sliding Window Repair Services in Sydney

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