I just wanted to tell you how impressed I was with Sean’s services. He is extremely professional and clearly knowledgeable but more importantly he has the right work ethic. He focus’ on finding a solution rather than fixating on a problem. This combination is difficult to find and is unfortunately becoming more and more rare, he is a credit to the company.
Exitoso and all the staff we dealt with, were excellent. Had 4 section bifold veranda doors repaired and they now work perfectly and now move with minimal effort. Prompt, efficient and factual with information and turning up as promised and on time.
Exitoso & Co deserve a 5 out of 5 for their customer service, excellent communication and professionalism. I will definitely be using them again and have no hesitation in recommending them. Well done, keep up the great work!
We built our house in 2003. It has three sets of bi-fold doors on the ground level. From the very beginning the bi-fold doors have never operated as intended.
Recently the largest set of bi-folds failed completely. The first company we contacted regarding this issue seemed disinterested and advised that parts were most likely no longer available. They suggested that new doors would be required. A very expensive conclusion made over the phone without even visiting our home to inspect the doors. Fortunately we continued our search to find a better solution.
We found Exitoso and Guida. Guida listened carefully to our concerns. She explained that her company partners with FixIt Windows and Doors to service the Sydney area. Shortly after explaining our predicament to Guida we were called by Sam from FixIt. Because the doors could not be securely closed he understood the importance of resolving the issue as quickly as possible.
Sam expertly repaired the doors. He was able to find solutions to each of the many issues that rendered our doors inoperable.
We are so grateful that we found Guida, Sean and Sam. Exitoso and FixIt are amazing people to deal with. They clearly care about their clients and are focused on cost effective solutions rather than problems.
Our advice – don’t waste time going to other companies. If you have any difficulties with your doors and/or windows call Exitso or FixIt (southern suburbs) for the best advice, service and outcome.
Great work on repairing my oversized double hung window!
Thank you for the excellent repairs on my sliding door. They boys did a fantastic job. It slides better now than when it was new!
OMG thank you so much! I know you didn’t replace the sliding doors, just fixed it but they working like never before! Life changing really LOL! Thank you Guida for following up.
I have had the pleasure of using Exitoso to service my sliding doors. From making the appointment to finishing the job was both a seamless and professional experience . The door was transformed from a scrape to a smooth glide as well an installing an ingenious new locking device that works extremely well. Highly recommend this company.
Sean and Guida are wonderful to deal with. They always attend to work orders promptly and provide great service! We are really happy with Exitoso!
Excellent service, turned up when they said they would, cleaned up after they finished the job and fixed what others couldn’t. Highly recommend and wouldn’t use anyone else.
One visit from Sean and all my problems with my Bifold doors went away.
Quick response and excellent service.
Highly recommend EXITOSO & CO PTY LTD to every Strata Company and all my clients. They have just completed the window works at our 4 storey building of 12 apartments. WOW what a difference it makes have sound proof windows and the job only took half a day to complete. The team was punctual, clean and kept me up to date throughout the whole process and Guida was terrific & so professional! Go for it…Book your next quote with Exitoso you wont regret it!
Please thank Sean and the other guy for their excellent work so far. The backdoor feels amazing. Like the difference between reverse parking an old six cylinder Holden and a modern car with power steering!
Service work undertaken: To repair & fit the runners; align and service x 3 sliding glass doors.
A note to say thank you, quality trades people are rare in Sydney.
For the next customer, please take note: – the 2-man team were:
Very happy new client!
5 Star rating – Professional efficient service and residents love Sean.
Thanks Sean and Guida – great service, and great result on our new french doors!
The only one who could fix our doors, align and lock them. Much better than the person who installed them.
Thank you so much for fixing our bi-fold doors.
I wanted to let you know how pleased we were with your company’s professionalism whilst doing the works and the end result of the repairs. Your company will be the first I go to when I need this type of work done.
Excellent customer service! Great solutions to our window lock needs. Thoughtful innovative approach to problem solving, good communication with clients.
I am so grateful for the time you spent addressing the issue of our bi-fold windows and we are absolutely thrilled with the solution you’ve come up with. So thank you for all your effort, and I would recommend you to anyone.
Knowledgeable tech and excellent service from booking to the repair itself. Thank you.
I would like to thank you once again for your outstanding service and the care that was taken, with the installation of the cable restrictors to my Apartment windows.
I can not recommend Sean and Guida from Exitoso & Co Pty Ltd highly enough. We have used them three times now while renovating and repairing our home. My first point of contact was with Guida who looked after all the management of Exitoso & Co. She was friendly, professional and made the whole project run smoothly.
Sean arrived on time was friendly and professional from the start and we could see he knew his trade extremely well. He explained all aspects of the job, what needed to be done as well as taking the time to explain how to maintain certain problem areas. He was punctual and reliable throughout the whole experience, no job was too small or big. As we had quite a few works that needed to be done I would like to mention that their standard did not change throughout the whole experience. Overall I would like to say our experience using Sean and Guida from Exitoso & Co was excellent and have no hesitation recommending them.
I have engaged the services of Sean Penberthy from Exitoso & Co Pty Ltd to undertake repairs on building projects on an ongoing basis over the last 4 years.
Sean’s proven capability and understanding of window & door repairs and maintenance has been demonstrated on every repair he has completed on my projects. Sean has an innate lateral thinking ability, enabling him to diagnose and develop innovative solutions to the “too hard” repairs. He has an extensive knowledge of window & door hardware; and the ability to source and retrofit existing hardware when older parts are no longer available. His workmanship is consistently delivered to a high standard of quality. Sean has a genuine understanding of the service industry as a result of 20+ years in a trade and it is this combination of work ethic; technical knowledge; service experience and a willingness to do what others won’t that enables him to provide exceptional service.
I would not hesitate to recommend Exitoso & Co’s services to anyone and look forward to continuing our working relationship.
I have had a lot of tradesmen work on my house in the last week and Sean was the best tradesman. He was friendly, professional, accommodating, careful and tidy in the area that he was working in. This is very rare.
I would like to highly praise the quality of service delivered by the two technicians who attended to the repairs at our building. The technicians were very well prepared to do the job including protective sheets, dust pan and broom to clean the work area after the repairs were completed. A couple of window panels were very difficult to remove however Sean with help of the assisting tech very patiently worked on them and after a while successfully removed the panels. It was a sheer pleasure to observe the precise movements of Sean and to hear his instructions to his assistant during the removal process. The next step was to install the new rollers which required a retro fit of modern rollers to fit the old window panels. Despite the removal difficulties both technicians did not show any sign of frustration. Their behaviour was calm, polite and professional. I would highly recommend their services.