Exitoso & Co are continuing to provide services to our clients in the safest way possible. We have implemented strict COVID19 protocols to ensure the well-being of our technicians & customers. For your peace of mind, we conduct COVID19 Risk Assessments before every repair/inspection and our technicians are trained in Infection Control for COVID19.
We are experiencing additional delays with hardware procurement due to COVID19. We greatly appreciate your patience and understanding.
Customer Protocols
- You must notify us if you or anyone in your household has traveled in the last 3 months?
- You must notify us if you or anyone in your household has flu-like symptoms or develops flu-like symptoms 24 hours before your appointment
- You must notify us if you or anyone in your household has been exposed to someone confirmed with the virus?
- You must notify us if you or anyone in your household is treating COVID19 patients or has visited a hospital in the last 30 days?
- You must notify us if you or anyone in your household is considered to be in a high-risk category as deemed by the Australian Government. You are over 70 years of age, and/or have pre-existing medical conditions?
Technician Protocols
- Use of disposable masks & gloves (so long as it doesn’t pose additional risks)
- Tools cleaned with disinfectant after each repair
- Hand & Respiratory Hygiene practices such as regular hand washing/sanitising and sneezing/coughing into the elbow
- A “Keep Out” zone erected around the repair area
- 1.5m social distancing is strictly enforced and monitored
- Immediately leave site if site contact is displaying flu-like symptoms or is in self-isolation due to recent travel or exposure to someone confirmed with the virus
- Notify all potential breaches
