Standard Health & Safety Operational Processes for all Windows and Door Repairs provided by Exitoso & Co Sydney
Health & Wellbeing Protocols
When undertaking windows and doors repairs, please stay out of the repair zone. This is for everyones personal health & safety.
For the protection of our team members, you must notify us if you or anyone in your household becomes unwell at least 24 hours before your appointment.
Inform us if you or a member of your household is immunocompromised so appropriate precautions can be implemented for your appointment.
We will reschedule your windows and doors repairs appointment if our technician is unwell.
Keep children and pets out of the repair zone.
We will not tolerate rude or abusive behaviour towards our staff under any circumstances. Please treat us with the same respect we give you.
The technician will conduct a job safety assessment before commencing any repair to ensure any safety risks are identified, mitigated or eliminated. Where risks cannot be mitigated or eliminated we may need to reschedule the repairs until this risks can be safely addressed.
Oversized windows and doors carry additional safety risks not only for your property but also for our technicians due to the weight, size and manoeuvrability. Additional resources such as lift assist equipment, personnel, scaffolding and abseilers may be required to carry out these types of repairs and additional charges will apply.
